Installing WaveWatcher Net-TV 98 in Windows 98, Re-installing, or updating software versions


 

Please read all information as you may have more than one problem.

Types of Installations

Note sections at the bottom of this document on IRQ Conflicts and Capture Drivers.

If Windows 98 does not detect your TV card when you reboot your computer please skip to the end of this document to the section on Installing New Hardware.

Windows 98 collects drivers - it will keep a driver from a card that you may have uninstalled.

If you are re-installing the same card with the same software version in Windows 98,   you will have an automatic installation of your driver and all you need do is install the WaveWatcher software following the instructions in your manual.

If you are updating a driver, or installing a newer version of a TV card, the following information will be important to your installation.

Updating The Driver

Following the instruction manual for Windows 95 installation to update a software version will cause Windows 98 to load a saved driver for the WW NET-TV 98. This will be an older driver that will not work with the newer version of the software you are trying to install. It will cause your system to lock up or give weird errors when you try to run the TV.


Please follow these instructions carefully and in the order they are listed.

Uninstall the software using the Uninstall function in the WaveWatcher NET-TV 98 folder - do not use the uninstall that you will find in the Control Panel. Restart the computer as instructed when the uninstall is completed.

After the reboot, when W98 restarts it will find the TV card as a new device and will install its saved driver again. It will do this automatically - you cannot stop it.

When Windows 98 is done installing the driver, open your Device Manager - open Sound Video and Game Controllers - then open the WW NET-TV 98 by double clicking on this also. Click on the Driver tab - then click the Update Driver button.

 

Click next until you get to the two radio buttons - click on the lower button {display list from specific location}- click next - click the Have Disk button and go to your floppy or the temp directory you have put a download into, select the correct folder for the driver and continue.

 

Your TV card driver is now installed correctly.

From this point on you can follow the instructions in the manual for W95 installation.

If you have problems with the installation please go back and review what you did for the W98 upgrade. There are two ways to install W98 - the simple easy one is called an upgrade. This is where you merely install it on top of W95. Microsoft warns that some devices may not work properly if you do this. Be warned. The other option is a full installation from scratch which involves uninstalling all programs and reinstalling all devices. This requires having all the driver floppies and CD's that belong to all the devices and cards installed on your computer ready for use at when you do the install. If you do not have these drivers do not attempt this installation.

If your TV card does not work after following this procedure please call our tech support line for more personal and direct help.

Installing New Hardware

Windows 98 may boot up to the W98 desktop without even noting that it should have stopped to inform you of the need to install a driver for this card.

Verify that no driver is installed by checking your device manager -

Hold down the Window key and press the Pause key - click on the Device Manager key - double click on Sound Video and Game Controllers

If you have an entry for the WaveWatcher NET-TV 98 then go back and follow the instructions for Updating the Driver above.

If you have NO entry for the WaveWatcher NET-TV 98 you will need to follow the instructions outlined below.

Double click on the My Computer icon - double click on Control Panel - double click on Add New Hardware - click Next two times and wait for the choice screen - choose the lower one "No I want to select the hardware from a list." - click Next - select Sound Video and Game controllers - click Next -

 

You need not select anything from the two lists that are provided -

Put your installation disk in the A: drive at this time if you are using one

Click Have Disk - if you are using a disk click OK - if you are using a folder click Browse and find the folder where you have put (or unzipped) the new WaveWatcher software - click OK and finish the installation.

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Your driver is properly installed and you can now complete the installation of your software by running the Setup program from the floppy or your folder.

IRQ Conflicts

In some cases Windows 98 will completely reconfigure your system devices and cause an IRQ conflict.  Check your Device Manager  - hold the Window key and press the Pause key - then click Device Manager - then click Properties.   You will see a list of your IRQ settings.  Find the one for your WW NET-TV 98. There must not be any other device showing the same IRQ as your TV card.  The Holder for PCI Steering is ok and it does not matter if this is sharing with the TV card IRQ.  Please see separate document on Resolving WaveWatcher TV Card IRQ Conflicts .

Capture Drivers

Windows 98 will sometimes install its own capture driver.   Open Control Panel - Open Multimedia - Click Devices - go to the bottom of the list to Video Capture Devices - double click to open - there can be only one capture driver installed - remove the Microsoft or any other driver there.


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Last update 1-20-00