WaveWatcher Net-TV 98 FAQ's
|What is WaveTop|
NOTE: WaveTop has gone out of business.
WaveTop is new technology that allows you to use the TV to download Internet content free of charge without tying up your phone lines. WaveTop works by putting data into the Vertical Blanking Interval (VBI) of the TV signal. This is the electronic time during the black bar (blanking interval) you see when between two frames when the TV rolls down too far. WaveTop is part of Windows 98 but needs to be installed if you have Windows 95. You can get up-to-the-minute sports, stock news, weather and other information. WaveTop has partnered with PBS to broadcast data over the television signals of its 2164 PBS member stations. This system reaches more than 99% of all households with TV in the USA. WaveTop will not work in foreign countries.
WaveTop is designed for down loading specific content that you select. You cannot do general Internet browsing. The Internet content is broadcast from your local Public Broadcasting System (PBS) station. If you do not receive a PBS channel in your area you will not be able to receive WaveTop.
If your TV tuner supports WaveTop Tuner Arbitration Protocol you must turn off WaveTop in order to receive regular TV. You can't have two separate applications trying to run the TV card at the same time. When you stop the TV viewer WaveTop will start automatically within 2 minutes.
WaveTop can use either the Microsoft Video standards, Video for Windows (VFW) system (W95) or the new Windows 98 system referred to as WDM.
There is a great deal of information on WaveTop on their own Web site: www.wavetop.net . They have a large and very informative Web site that will give you information on specific PBS channels in your area, channels (content providers) you can subscribe to, how WaveTop works, system requirements, support, software downloads and much much more.
|How to I learn more about WaveTop?|
NOTE: WaveTop has gone out of business.
|There is a great deal of information about WaveTop on their own Web site: www.wavetop.net . WaveTop has a very large and very informative Web site that will give you information on specific PBS channels in your area, channels (content providers) you can subscribe to, how WaveTop works, system requirements, support, software downloads and much much more. You can even find out what stations are not transmitting at a given time with their status page.|
|How do I get WaveTop?|
NOTE: WaveTop has gone out of business.
If you have Windows 98 the software is already installed. If you have Windows 95 you can down load the software from their Web site or ask for their CD - it is free. Or of you are purchasing the WaveWatcher Web-TV 98 it will be included on the installation CD.
|What is WebTV?|
WebTV is a Microsoft product/service. WebTV lets you watch TV on your computer with the WaveWatcher Net-TV 98 installed. You will get a nice user interface as well as TV guide information similar to the scheduling information provided by the cable listing on your TV.
Please see the Addendum to the User's Manual for limitations and restrictions on installing and using WebTV.
|WebTV has many subscription services available. Please visit their web site for more specific information on services offered by WebTV.|
WebTV is a Microsoft product. WebTV relies on a WDM driver written by Microsoft for Windows 98. The WDM driver may not be fully functional in your system depending on the version of Windows 98 you have installed.
The Microsoft WDM driver is dependent on video cards that support the overlay method of operation. If your video card does not support overlay, WebTV may not work on your system.
WebTV is currently produced and operational ONLY in the United States - it will not work in other countries.
|What is Intercast?|
NOTE: Intercast technology is no longer supported.
Intercast is an Intell technology that allows you to view Internet content with your TV card on your computer. It uses the VBI broadcasting technology discussed above for WaveTop. Please click the logo below for complete information from the Intercase site.
The Intercast medium is an easy way to get more out of the television programs you watch. Accessed through your PC, it combines the computer’s interactivity, television programming, and the Internet’s global information resources. The result is a new way to enjoy television and the Internet, providing links between the two. Television and cable networks can transmit Web pages with their programs that are just like the Web pages found on the Internet. They can also includes hyperlinks that connect Internet users to specific sites on the Web. Live data like stock prices can be continuously displayed on another part of the screen.
|The Intel® Intercast® Viewer is an innovative software application for viewing enriched, interactive TV on your PC. The Intercast Viewer software, when combined with a TV tuner card in your PC and your current cable or TV antenna, allows you to get exciting, informative and interactive content along with your traditional TV programs.|
|Why does the software lock up the system when I run it?|
The highest probability is that you have an IRQ conflict. Check the device manager's list of IRQ's to be sure the WW NET-TV 98 is the only device assigned to the IRQ. You may need to put the TV card into a different slot to force Windows 95/98 and Plug-n-Play to configure the card to a different IRQ. If this does not work you may be able to make a setting in your BIOS setup to force a different IRQ. Please see the included document on IRQ conflicts (Resolving WaveWatcher TV Card IRQ Conflicts) for information and instructions on resolving IRQ conflicts.
|Why does the software lock up the system when I run it? I have no IRQ conflict.|
Windows may be telling you that you have NO CONFLICTS when in fact you do. It is very common for Windows to report that there are no conflicts for the TV board. This is not always true - Windows may think that there is no conflict, but if the WaveWatcher card is sharing an IRQ there will definitely be a conflict.
|Everything is OK from above but it still locks up. Why?|
When you do a channel scan (refer to the User's Guide page 2-10.) you must let the software complete the entire scan and show the starting channel again before you close this dialog box.
The FIRST time you do a scan from Browse View, or step through the Views using the View Button until you hit the Browse screen, you must let the software complete the scan and save the file before closing the window or clicking on Exit. This is the view that puts up 36 different channel screens in one window. When you enter this screen you will see that it starts the channel scan automatically. Below is a partial screen capture from the Browse screen. You MUST let the FIRST-TIME scan complete or you may have very erratic operation or system lockup.
|Why don't I get sound from my speakers?|
First check to see if the TV card works - plug your speakers directly into the TV card. If you get sound, you know that your TV card is working properly. This means that you must check the cable from the TV card to your sound card to see that it is plugged into the correct jack on the sound card. It must be plugged into the LINE IN or AUX jack on the sound card. Next you must check your settings within Win95/98. Make sure that the volume control for the LINE IN or AUX selection is in the bank of controls, move the control slider to the center position and verify that the box labeled 'mute' is NOT checked.
|Why don't I get sound when I capture video?|
You must add the LINE IN or AUX control to your bank of RECORD mode controls. Make sure that this volume control is moved to the center area and that the device is marked as selected. You must also check the box in the capture setup for capturing sound.
|Why do I only get sound out of one speaker?|
Check to see that the speaker jack and the stereo cable between the TV card and sound card are seated completely into their respective jacks. Make sure that the balance control for the LINE IN or AUX is centered. Check your speakers themselves for a balance control and make sure that you have this centered and make sure that the cable between the speakers are connected properly.
|I just changed from Win95 to Windows NT. Now the TV card crashes my system.|
You can download the NT driver from our web site - please read the previous entries on system lockups.
|The TV works ok but why can't I capture anything?|
There are several things that can affect the ability to capture video. One of the primary considerations is your capture driver. The computer system can accommodate only one capture driver at a time. If you have another video capture device installed on this computer - or you HAD one and did not get it uninstalled properly or completely - you may have this problem. Open your Control Panel, double click on Multimedia, click on Advanced (W95) or Devices (W98), down near the bottom you will see the listing for Video Capture Devices, double click to open it. You should see only ONE device here: the WaveWatcher Net-TV 98 or H20capt.
If you have multiple devices you will have to remove all of them except your Net TV 98 capture driver. Please use any UNINSTALL utility that may be in the particular program menu, or use the Windows ADD/REMOVE PROGRAMS icon in the Control Panel to uninstall the offending program(s). You can remove the capture driver (only) by selecting the driver and clicking the Properties button. Click the Remove button to remove the capture driver.
|Note: this dialog box is to show you the Properties box before removing a driver. It shows the Net TV 98 capture driver for example purposes only. DO NOT remove this driver.|
|When I mute the sound the computer sound stops too.|
This describes the correct operation of the Net-TV 98 board. The software will change the volume on your sound card to control the volume you set for the TV. When you change the volume (or mute the sound) on the TV control you will be setting your system volume at the same time. This may be annoying at first if you use different volume levels for normal computer use than you do when you watch TV.
|Why won't my system work in Windows 98?|
It will, it was designed to work with Windows 98. Please read the included document entitled Installing WaveWatcher Net-TV 98 board in Windows 98.
|I want to have WaveTop and the Net-TV 98 software running at the same time.|
Please read the included document READ THIS FIRST - Addendum to Net-TV 98 Manual.
|Why does the Device Manager in Windows 98 indicate a problem after I install the driver?|
The Device Manager will show a yellow exclamation point for the Net-TV 98 driver if you verify the installation before you have installed the software. After you install the software you will notice that the device manager shows a proper installation with no problems. Shown below.
|The antenna connector fell off - is my board broken?|
No - not at all! Please look at the two images below. These images show the F connector adapter from both ends. You may need to tighten the RCA end of the adapter to keep it attached to the card. The TV card was designed this way so that the adapter would come off if the cable was pulled rather than destroying the tuner connection.
|RCA to F connector adapter used on our TV cards - View looking at the antenna ("F") end.||RCA to F connector adapter used on our TV cards - View looking at the antenna (RCA) end.|